Terms of Service

Last updated: November 2, 2026

These Terms of Service (“Terms”) are the ground rules for using cedargift.shop and for buying from Cedar Gift, 29115 Valley Center Road #K207, Valley Center, CA 92082, US. By browsing the site or placing an order, you agree to these Terms and to the policies they point to. We have tried to write them the way we would explain things across a counter: plainly, with the numbers that matter. Nothing in these Terms takes away rights you have under consumer protection laws that cannot be waived where you live.

1. Using the site

You may use cedargift.shop to browse and buy products for yourself or as gifts. You must be old enough to enter a binding contract where you live, or have a parent’s or guardian’s permission. If you create an account, keep your login details private and tell us straight away if you think someone else has used it. You are responsible for orders placed through your account.

2. What we sell and how it is described

Cedar Gift sells ornaments, keychains, signs, coaster sets, throws, pillows, doormats, tees, sweatshirts, hoodies, mugs and tumblers with country designs: farm tractors, barns, pickup trucks, bucks, ducks, small towns and the like. Products are printed for your order.

Our ornaments, signs, coasters and keychains have a printed wood-grain look. Product pages describe them as “wood-look” because they are not cut or carved from timber. Colours and wood tones can look a little different on different screens, and product images may be previews of the design. Sizes we offer are listed on each product page, and our Size Guide explains how to choose. If what you receive is materially different from its description, you are covered by our Refund Policy.

3. Personalised products

Some products have personalisation fields — a family or farm name, a driver’s or hunter’s name, a town, a year, a line for the back, or a place name and coordinates. By filling them in, you confirm that:

• the text is spelled the way you want it printed, including capitals, numbers and punctuation;
• you have the right to use it, and it does not include anyone else’s trademark, brand name, team name, logo or copyrighted character;
• it is not offensive, hateful, threatening or unlawful.

We print exactly what you type and do not send a proof or mockup before production. The live preview on the product page shows your words over the product photo so you can check them. If your text includes a brand, team or character name, or anything we cannot print, we will email you to change it, and if we cannot reach you we cancel and refund the order. Optional paid fields, such as a $5 back line, are charged only when you fill them in.

4. Prices

All prices are shown in US dollars (USD). Prices can change before you place an order; the price shown in your cart at checkout is the price you pay. Some options carry a small add-on, such as larger apparel sizes, a Set of 2, or a larger sign, throw, pillow or mug, and the price shown updates when you pick the option. We do not collect sales tax at checkout. If a product is listed at an obviously wrong price because of a typing or system error, we will contact you before filling the order and either correct it with your agreement or cancel it and refund you in full.

5. Orders and acceptance

When you place an order, you are offering to buy the products in your cart. You receive an order confirmation email when the order is placed. We may decline or cancel an order if we suspect fraud, cannot verify payment, cannot deliver to the address, the personalisation text breaks section 3, or the order breaks these Terms. If we cancel, we refund the full amount.

Gift orders

If you order something to be delivered to another person, you confirm that you have their permission to use their name and address for that delivery, and that any personalisation you type for them is something they would be glad to receive. The buyer remains the customer for the order: questions, changes, returns and refunds go through the person who paid, unless they ask us to deal directly with the recipient.

Quantity limits

We may limit the quantity of a product per order, for example when a large order would take longer than our normal preparation time. If that affects your order, we will email you before anything is charged differently, and you can choose to change or cancel the order.

6. Payment

You agree to pay the total shown at checkout using one of the payment options offered there. The options available for your order are the ones shown at checkout; our Payment Methods page explains how payment works. Payments are processed by the payment provider shown at checkout, and we do not store full card numbers.

7. Shipping and delivery

We ship from the USA to the United States, Canada, Australia and New Zealand only. Shipping is free on every order to those countries, with no minimum. Orders are prepared in 1-3 business days and then take 7-14 business days in transit. Delivery times are estimates, not guaranteed dates. If a parcel is lost or arrives damaged, we replace or refund it as described in our Shipping & Delivery policy. For parcels going outside the United States, import duties or taxes depend on the destination country’s rules.

8. Cancellations, returns and refunds

You can cancel or change an order within 24 hours of placing it, as explained on Cancel or Change an Order. You can return any product, including personalised ones, within 60 days of delivery for any reason under our Returns & Exchanges Policy; we provide a free return label. Refunds are sent within 7 days of receiving your return, to your original payment method or as store credit, which never expires. These policies are part of these Terms.

9. Store credit

Store credit we issue is linked to the email address on your order, never expires and can be used on any product. It has no cash value and cannot be transferred for money, but if you would rather have a refund than credit, tell us before we issue it.

10. Reviews and things you send us

If the site lets you post a review, it must be honest, about a product you bought, and your own words and photos. You give us a non-exclusive, royalty-free licence to display it on the site. We may remove reviews that are misleading, offensive or that infringe someone’s rights. We do not pay for reviews and do not publish reviews that were not written by customers.

Photos you email us to show a problem with an order are used only to resolve that problem and are deleted 30 days after delivery, as described in our Privacy Policy.

11. Our designs and content

The Cedar Gift name and logo, our designs, product images, descriptions and the rest of the site’s content belong to Cedar Gift or are used under licence, and are protected by intellectual property law. You may share links to our pages, but not copy our designs or photos for your own products or listings. See our Intellectual Property Policy and DMCA page for details and for how to report a concern.

12. Acceptable use

Please do not misuse the site. That includes trying to break or test its security without permission, scraping it with automated tools (normal search engine crawling is fine), placing fake or fraudulent orders, submitting personalisation text designed to harass someone, or using the site for anything unlawful. We may block access for anyone who does.

13. Disclaimers

We work to keep the site accurate and running, but we provide it as it is and cannot promise it will always be available or free of errors. Our products are decorations, gifts and everyday items; please use them sensibly — keep ornaments and small keychains away from very young children and pets, keep printed items away from open flames and direct heat, and follow the care notes on each product page.

14. Limitation of liability

To the extent the law allows, Cedar Gift is not liable for indirect, incidental or consequential losses arising from your use of the site or our products, and our total liability for any order is limited to the amount you paid for that order. These limits do not apply where the law does not allow them — for example liability for death or personal injury caused by negligence, or for fraud — and they do not affect your statutory rights as a consumer.

15. Events outside our control

We are not responsible for delays or failures caused by events we cannot reasonably control, such as severe weather, natural disasters, carrier disruptions, strikes, power or internet outages, or government action. If such an event affects your order, we will tell you, and your rights to cancel, return and be refunded under our policies still apply.

16. Governing law and disputes

These Terms and any order you place are governed by the laws of the State of California, United States, without regard to conflict-of-law rules. If you live outside California, this does not remove the protection of mandatory consumer laws in the place where you live. If something goes wrong, please email us first; most problems can be sorted out quickly by email, and we would much rather fix it than argue about it.

17. Changes to these Terms

We may update these Terms from time to time, for example when we add a new product type or payment option. The version on the site when you place an order applies to that order. The “Last updated” date at the top shows the most recent change.

18. If part of these Terms does not apply

If a court decides that any part of these Terms cannot be enforced, the rest still applies. If we do not enforce a part of these Terms straight away, we can still enforce it later.

19. How to reach us

Questions about these Terms? Email [email protected] — we reply within 24 hours on business days — or see Contact Us and the Help Center. Postal address: Cedar Gift, 29115 Valley Center Road #K207, Valley Center, CA 92082, US.